Question 1

How can we book a camping experience?

Accepted Answer

You can book directly through our website by visiting the Book Now (https://www.sandsherpa.com/book-now)page, selecting your preferred experience and following the simple steps to confirm your reservation. You can also get in touch with us directly via email at sherpa@sandsherpa.com (mailto: sherpa@sandsherpa.com)or on WhatsApp at +971 58 560 5926.(https://api.whatsapp.com/send?phone=971585606926)

Question 2

How far in advance should we book?

Accepted Answer

Our camping experiences are limited in number to maintain exclusivity and ensure each guest enjoys a truly personal stay. We recommend booking at least a week in advance, especially during weekends and public holidays, as spaces fill up quickly.

Question 3

Do you require a deposit or full payment upfront?

Accepted Answer

Full payment is required at the time of booking to confirm your reservation.

Question 4

What payment methods do you accept?

Accepted Answer

We accept major credit and debit cards, including Visa and Mastercard. All transactions are processed securely in AED.

Question 5

Can we reschedule or cancel a booking?

Accepted Answer

All bookings are final once processed. However, in the event of unforeseen circumstances, we’re happy to reschedule your experience to another date based on availability. In case of inclement weather, we reserve the right to reschedule the trip.

FREQUENTLY ASKED QUESTIONS